- Home
- How DriveMe works
How DriveMe works
An enquiry takes under a minute, and every quote is written by a person. That is why every confirmed job has a real driver, a real time and a real price.
The customer journey
Choose the service you need
A branch transfer, a delivery to a customer, a purchased-car collection, a service transfer, a single transfer, a personal driver - or something else.
Give the route, the timing and the car
Collection and destination address, the day you want and the vehicle details in one field.
Leave your name, phone and email
You get a receipt by email. An enquiry does not confirm a booking yet.
You get a fixed price within 24 hours
If a detail is missing, we ask for it before quoting.
DriveMe confirms driver, time and fee
Only the confirmation makes the booking binding.
Collection is documented
Keys, condition, mileage and fuel or charge level in timestamped photos. You do not need to travel with the car.
You receive status updates
Every handover is notified.
Return or delivery is signed off
You or your authorised recipient confirms receipt.
You receive a receipt or invoice
Plus a short rating request.
Job status
- Requested
- Awaiting information
- Confirmed
- Driver assigned
- Driver en route
- Vehicle collected
- At provider / in transit
- Ready for return
- Returning
- Delivered
- Completed
What the price request asks
- Service: a move to another address, or a run to a provider.
- Collection address or postcode.
- Destination address, or the provider and booked time.
- Preferred day and time.
- Name and phone number. Email is optional.
- Confirmation that you may hand the car to our driver.
What we agree before confirming
- Vehicle: registration, make, model, transmission and fuel type.
- Eligibility: roadworthy, insured, registered, inspected, known faults.
- Handover: owner or keeper authority, key method and contacts.
- Appointment: provider, time, booking reference and contact.
- Payment: DriveMe payment method and invoice details for companies.
- Terms: waiting, cancellation and third-party charges.
A request is not a confirmation
Submitting the form creates a price request. The job is confirmed only when you receive our confirmation of the driver, time and fixed fee.
A driver for your car, when you cannot make the trip
Tell us where the car is and where it needs to go. We confirm a fixed price before the drive.